Contact us
Get in touch with the BresBet team for account enquiries, remaining balance requests, and data queries via email or our contact form.
Contact Us
We are here to assist former customers with balances, account closures, and data requests.
Email support
[email protected] is the only customer channel we still operate. Please write from the email address registered to your former account so we can match the enquiry without a further round of identity checks. Replies are slower than they were while we traded, because the team is winding the business down rather than serving live customers.
What we can help with
Returning a remaining balance to your original deposit method, confirming whether an account has been closed, answering questions about the personal data we hold and providing copies of your transaction history for your own records.
What we cannot do
Accept a bet, reopen an account, honour a free bet or free spin, or offer any promotion. Our licence was surrendered on 4 September 2026 and none of those services exist any more.
Post & Complaints
Post: BresBet Ltd, Office 624, Block 2 Spaces, Pennine 5, 20-22 Hawley Street, Sheffield, S1 2EU. Post is checked, but email is faster.
Complaints: If our response to a balance or data query is unsatisfactory, you can refer the matter free of charge to IBAS, the Independent Betting Adjudication Service, which remains available for disputes with operators that have left the market.
